seedling · planted · tended

Anatomy of a service-offering page

All notes, by stage

The structure I used for Siftware's service pages, from homework on Brennan Dunn's Double Your Freelancing course in 2016 and a landing-page rewrite in January 2019. Top to bottom:

  1. Positioning line that speaks to the service (see a positioning statement you can actually fill in).
  2. An open question, then a story about the pain. Make them a little scared.
  3. A contrasting story that paints a better tomorrow. Hint at the fix; don't give it away too early.
  4. The solution: the offer itself.
  5. A qualifying statement: who it's ideal for, and a few negatives so people can rule themselves out ("you don't pay your bills on time"). Good marketing repels the people you don't want.
  6. Call to action, ideally tiered so it's a choice between yeses, not buy or don't. The second tier only slightly more than the first, with a bit more value. For a service, the action is usually "book a time to talk" with a few qualifying questions, not "buy now".
  7. Objections and FAQ: "seems great, but..."
  8. Another call to action.
  9. Testimonials: a headshot or logo beats no photo, highlight the key phrase. People buy from people.
  10. Guarantee, or some other way to take the risk off the buyer.
  11. Another call to action.
  12. Why us: the one thing that's different, and it should run through all the other copy too. A signature and a photo.
  13. A p.s. with a smaller offer for those not ready: a newsletter, a lower-value product.

In 2019 the short version of the same list was problem, solution, target profile, trigger, objections, testimonials, risk reversal, uniqueness.

A fixed-price entry offer helps even for a service. Ours was an audit, then monthly support and maintenance, then ongoing development: a product ladder.

The page's lead magnet is its own job: lead magnets that work.